DIPLOMA PROGRAMS
FOCUS AREA:
- Front Office Operations & Administration
- Reservations, Booking & Revenue Management
- Guest Relations & Customer Experience
- Housekeeping & Room Division Management
- Concierge Services & VIP Guest Handling
- Service Quality & Luxury Hospitality Standards
- Hotel Operations & Property Management Systems (PMS)
- Supervisory Skills & Team Leadership
Focus Areas:
- Hospitality Business Administration
- Hospitality Sales, Marketing & Business Development
- Hospitality Finance & Revenue Management
- Human Resource Management in Hospitality
- Accommodation & Property Management
- Travel, Tourism & Aviation Operations
- Hospitality Entrepreneurship & Business Planning
- Leadership, Strategic Management & Business Communication
Focus Areas:
- Professional Body Massage Therapies & Advanced Techniques
- Anatomy, Physiology & Human Movement
- Nutrition, Lifestyle & Wellness Planning
- Basic Life Support (CPR) & First Aid
- Yoga Science & Holistic Wellness Practices
- Spa Operations & Wellness Centre Management
- Hygiene, Infection Control & Safety Management
- Wellness Business Management & Entrepreneurship
CERTIFICATE PROGRAMS
Focus Areas:
- Front Office Operations
- Reservations & Booking Management
- Guest Check-in & Check-out Procedures
- Guest Relations & Communication
- Customer Service Excellence
- Hospitality Grooming & Professional Etiquette
Focus Areas:
- Hospitality Sales Techniques
- Digital Marketing for Hospitality
- Social Media & Content Marketing
- Online Travel Agency (OTA) Management
- Customer Relationship Management (CRM)
- Business Communication & Brand Promotion
Focus Areas:
- Relaxation Massage Techniques
- Swedish Massage Techniques
- Deep Tissue Massage Techniques
- Aromatherapy Massage Techniques
- Spa Operations & Client Care
- Anatomy & Physiology Basics
PROFESSIONAL MASTERCLASS